At ProcessX we are committed to helping businesses streamline their processes and unlock their full potential by improving the efficiency and quality of operations.
Typically, as organisations grow, processes inevitably become more complicated making day to day operations difficult for both customers and employees. Intelligent automation can help to identify and dismantle bottlenecks thereby improving efficiency. The first step towards automation needs to be focused on process design and assessment. Our expert consultants evaluate your current processes and operations.
We offer advice on process improvement using lean six sigma combined with process mining, as well as on implementing robotic automation. Our team is passionate about working alongside every client individually to optimise operations. Our tailored services are unique to each of our clients, which is the only way to ensure long-term, sustainable results.
ProcessX is a consultancy with a focus on process automation and business optimisation. We offer end-to-end process improvement and intelligent automation services, designed to help make your business more efficient and streamlined for both employees and customers/clients.
The ProcessX team has many years of cross-industry experience in service improvement and business process management across various industries, and the public sector. We specialise in business process improvement and intelligent automation in aged care, healthcare, disability care and higher education sectors. You can read about our founders here.
Services
At ProcessX we focus on three key areas in process management:
Process mining is a technique that uses the data available in the digital systems to analyse and assess ‘events’ – providing a detailed view of what people, machines and systems are actually doing in the real world.
Process improvement takes a systematic approach to improving and optimising the underlying processes at work across the organisation and identifying areas where processes can be improved. Our experts will work with you to identify areas of improvement and ensure that the operations are streamlined and productive by removing redundancies and needless complications.
Automation is essential to optimise operations in the modern world. Companies that deploy effective and calculated automation are less prone to errors in day-to-day tasks and have a streamlined workflow that benefits the company, employees, and customers alike.
“ProcessX were instrumental in helping us here at Regis.”
Imtiaz Bhayat / CIO - Regis Aged Care
"Brendan, Murtuza and the Process X team have been a fantastic resource for our team. They have looked at all of the processes, evaluated them and given us practical solutions to improve all of them. Brendan & Murtuza have shown us where we could make potential savings by implementing RPA and also shown us other alternatives. We’ve set up our first of many RPA bots and the benefits are already clear to see. This will make life easier for the team, taking away the manual non value add tasks and will free us up to get on with more impactful work.
What I really like about working with Process X is they look at the whole process from beginning to end, so a solution won’t just benefit my team, it will impact a number of teams, which is a great outcome for the business. They’ve got to grips with some of our very convoluted manual processes and shown us a clear way forward. Process X have been a pleasure to work with, I can’t recommend them enough. It’s the best thing we’ve ever done and will revolutionise our business!"
Tim
Accounts Receivable Manager
"I have recently had the opportunity to work with the team at ProcessX. The team provided both myself and Regis an opportunity to look to the future with how can are able to manage some of our administrative tasks. I have found the team to be extremely knowledgeable in their area of expertise and also found they wanted to understand our business.
The team are extremely approachable and are prompt to respond & better understand how we can do tasks better and more efficient than we do at present. We welcome their expertise & I look forward to continued input by the ProcessX team to assist further in proving Regis with a further efficiencies allowing our administration team getting back to providing even better customer service because some simple administrative tasks are being managed by the RPA systems in place."
Bernadette
Funding Manager
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